“We need to enter a space we haven’t been in before and it will require intense collaboration across departments, service lines, disciplines, and/or external partners.”
Because you need to lead uncharted change and facilitate alignment with diverse constituents.
You need a co-captain. As seasoned, strategic change agents in complex health systems well-versed in collaborative design methods, we partner with change-making leaders looking to transform what’s possible with those closest to the problems.
Your Need
Other questions you might be asking
“How might we develop a new business model or revenue stream for addressing one or more social determinants of health?”
“We need to partner with another sector—payer, pharma, device, etc.—to get where we need to go. And that partnership must succeed for our people and our patients.”
“How might we better drive adoption of our strategic initiative or product with care providers?”
“We all agree that a given process needs to change, and we know that we need our internal teams to lead that change.”
“How might we grow and empower the creative and strategic potential of our people to solve key problems?”
Our Services
Here’s how we can help
Fostering Understanding
Often, the best place to start is by stepping back to better understand problems, people, and context. Context setting, knowledge transfer, and structured conversations with key constituents closest to the challenges builds a baseline understanding of an adaptive challenge with initial framing and focus areas. These foundational insights shape the strategic thinking that follows.
Phase 0 Scoping
Problem Framing Workshops
Constituent Deep Dive Interviews
Shaping strategy
A customized collaboration to develop people-centered strategy may include multiple phases or it may be a singular, nimble workshop depending on our initial understanding of your problem, needs, and constraints. The engagement with critical constituents is as much a part of value creation as the solutions and deliverables.
Custom Co-creation Workshops
Human-centered Co-design Strategy
Experience or Service Design Strategy
Strategic Plan Development
Making Change Happen
Strategy doesn’t stop at the plan. It takes many steps – sometimes linear, sometimes not – to drive real change. Think of us as your on-demand, strategic change department. We’re your secret weapon: tackling priorities you can’t get to OR taking on urgent needs, so you’re freed up to be the strategic leader you need to be.
Strategic Change Execution Bundle
Strategic Design Sprints
Strategic Implementation Roadmapping
Building capacity
The best way to learn and grow human-centered co-design capabilities is by immersively tackling real problems you’re facing and empowering those closest to those problems. If you’re looking to get introduced to and elevated by the models, mindsets, and methods of this change-making approach, then we’ve got you covered.
Human-centered Co-design Coach-sulting
Human-centered Co-design Workshops
Coaching Bundle
Our How
Human-centered co-design
Human-centered co-design
Human-centered co-design is a collaborative approach with constituents that values contextual understanding, lived experience, multiple perspectives, creativity, capacity building, and systems thinking to help determine what’s next and what to do about it.
We elevate you and your team by:
Deeply understanding and respecting your context, circumstances, and people
Unlocking new possibilities with insightful inquiries
Elevating your collective expertise with collaborative strategic conversations
Distilling complexity into actionable clarity with structured synthesis
